✅ Delivery and Taxes - All fees included!
🎉 GOOD NEWS!
All VAT charges are now INCLUDED in the price shown for our customers in the European Union.
No extra delivery charges! 🎊
🇪🇺 For customers in the European Union
✅ How does it work?
We use the IOSS (Import One-Stop Shop) system which allows us to collect VAT at the time of your purchase.
In practical terms, this means:
- ✅ Your country's VAT is automatically calculated and added at checkout
- ✅ You pay the displayed price + your country's VAT (usually 20-25%)
- ✅ No additional fees will be charged upon delivery
- ✅ No customs fees
- ✅ No surprises!
💰 Concrete example:
You are ordering a product for €50 from France:
- Product price: €50
- French VAT (20%): €10
- Total to pay at checkout: €60
- Pay on delivery: €0 ✅
💡 Important: The IOSS system applies to orders under €150. For orders over €150, customs fees may apply.
🌍 For customers outside the European Union
🇨🇭 Switzerland
Orders to Switzerland may be subject to customs duties and VAT depending on the order value. These charges are the responsibility of the recipient and are collected by the carrier upon delivery.
🇺🇸 United States, 🇨🇦 Canada, 🇬🇧 United Kingdom, 🇦🇺 Australia
The prices shown do not include local taxes. Customs duties and taxes may apply depending on your country and the order value.
📦 Shipping
Our products are shipped from our partner warehouses in Europe and internationally.
Estimated delivery times:
- 🇪🇺 European Union: 7-15 working days
- 🇨🇭 Switzerland: 10-20 business days
- 🌍 Rest of the world: 15-30 business days
❓ Frequently Asked Questions
Why is VAT added at checkout?
VAT is a mandatory tax in the European Union. Thanks to the IOSS system, we collect it directly at the time of your purchase, which saves you from paying additional charges upon delivery.
Can I reclaim the VAT?
VAT is generally not recoverable for personal purchases. If you are a business with an intra-community VAT number, please contact us before placing your order.
What happens if my order exceeds €150?
For orders over €150 shipped to the EU, the IOSS system does not apply. Customs duties and VAT may be charged by the carrier upon delivery.
📧 Need help?
If you have any questions about delivery charges or taxes, please feel free to contact us at weluvy.contact@gmail.com
Last updated: October 2025